Control Builder Freelance

Re-designing ABB's engineering tool.

What is Control Builder Freelance?

Control Builder Freelance is an IEC 61131-3 languages programming IDE from ABB for engineers to program industrial automation applications.

Goal

1. Perform user research & usability testing for understanding problems with current software, user needs

2. Re-design to optimize the task flow of the application with requirements based on user research.

Client

ABB Corporate Research

Domain

Industrial Automation

Design Process

User research
Product redesign
UI Design

Duration

9 Months

User Study

Qualitative methods such as Think-aloud protocol & semi structured interview was conducted with 7 participants (all electrical engineers).

Key insights from the study are as follows,

1. Navigation between the editors - the biggest pain-point for end users

2. End user mostly configure using only two of the five editors

3. The tree-based structural arrangement - chaotic

4. Too many steps for frequently used tasks - problem

Mockups